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    • Places cannot be reserved on any WALC or WTP event without the completion of a booking form.
    • The completed booking form constitutes a legally binding contract.
    • Bookings will not be accepted after the 'Registration closes' date displayed on our website (even when received through the post)
    • Any cancellations must be received in writing at least 7 days before the event or the full fee will be payable.
      • Where payment has already been processed cancellations made within the time frame above will be refunded by cheque made payable to the booking council
      • Any cancellations made after the 7 day deadline are not transferrable.
    • Substitute delegate(s) may be named at any time up to 8am the day before the event.
    • The 2 for 1 offer applies only to councils with a budgeted income of under £30,000 and the delegate must attend the same event as the paying delegate.  2 for 1 places cannot be booked once a course is full.
    • All delegates must be booked in advance of the event registration deadline (this includes 2 for 1 delegates).
    • Any delegates turning up at an event without prior booking will be turned away
    • It is the responsibility of the delegate and/or clerk to check the spelling of delegates names on the confirmation emails advise of any changes, as this will be used for all event contents, badges and certificates and registration documents
    • When naming substitute delegates please provide a contact email address so that we can confirm the booking details to them
    • You will receive an automatic confirmation email to the email addresses provided at the time of booking, further confirmation will also be sent to the delegate and council clerk upon receipt of your booking
      •      if you do not receive these confirmation emails you are not booked onto the course, please contact the office as soon as possible
    • It may be necessary, for reasons beyond the control of the Warwickshire Training Partnership, to change the content and timing of the programme, the speaker, the date or the venue.  In the unlikely event of the day being cancelled, the Partnership will automatically make a refund, but disclaim any further liability.

 

Please direct any queries to

WALC.logo squareTraining PartnershiipAlison Gregory

Warwickshire & West Midlands Association of Local Councils (WALC)
Warwickshire, Solihull & Birmingham Training Partnership (WTP) 
Warwick Enterprise Park, Wellesbourne, Warwick, CV35 9EF